The journey may be full of curves. Follow your intuition.
I’ve been having technical difficulties again. Both of my external hard drives went down at the same time. About two months ago I got a message from the manufacturer that there had been some threats to the older model that was out of support.
I didn’t immediately take the steps that they suggested so now I was wondering what was happening since both my drives quit at the same time. Oh, these are also the drives where I store all my photos. I was beginning to panic.
I reached out to support and they responded with the suggestions for the older drive. This was not the one I was the most concerned about. I took these suggestions and made that drive into one that was connected to a computer rather than a network and it was working. I had access to all my photos and the financial information on it. Now I needed to work on the second drive.
The tech who I’m sure was offshore would send me a link to a fix right before I went to bed. So, I would try it the next day. When that didn’t work, he sent me another link to try. When that didn’t work, he sent me back to the first link. Because of the timing, it took three days. I was very frustrated.
Open your heart.
Finally, I brought the drive upstairs and plugged it directly into the router instead of into the satellite. Hooray, it worked. However, I had unplugged my printer from the network to do this and that was unacceptable. And when I needed to get back to work on my financial stuff the other drive was not working.
I took my newer drive back downstairs and plugged it into the satellite and again it didn’t work. Hmm…there must be something wrong with the satellite. So, I went to take a look at it and noticed that the ethernet cable was missing. I thought I had checked that when I was troubleshooting the drive. There was a big relief when I plugged it back in and the drive started working again. I had been playing around with tech support for at least two weeks and I hadn’t noticed this.
Calm after the storm
I was also frustrated by the whole situation. The back and forth with tech support to no avail and when I followed my intuition, brought the drive upstairs and plugged it in it worked. Glad to have that one working I set out to see what I could do with the older one. It seemed to me that it wasn’t going to work plugged directly into the computer, so I took it back downstairs and plugged it back into the network. Now it’s working. I have reached out to a local company that works on technical issues to see about converting it into a USB drive instead of a network drive and I will be reaching out to the manufacturer’s tech support to see if there is a way to protect the older drive on the network which would be my preference.
When a big storm is brewing it is best to take a calm look at things and follow our intuition. I’ve learned this multiple times with tech support. Often if I follow my intuition, I will fix it.
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Follow your heart, follow your Intuition.
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Onward!
